Pricing
Everything we offer. Every price listed.
No 'contact us for pricing.' No hidden fees. No surprise charges. Plans start at $299/month. One-time projects from $1,500. Ongoing management from $449/month.
$299/mo
Starter plan — our most affordable option (annual billing)
No per-user fees
We charge by systems managed, not by how many staff you have
6 plan tiers
From small business to large enterprise — pick what fits
Annual contract
Standard term — 2-year and 3-year discounts available
Monthly software plans
Six plans — from small business to large enterprise
Every plan includes the core platform and a written uptime guarantee. The differences are how many systems we manage, how many locations you have, and how fast we respond when something goes wrong.
Starter
For very small businesses with just a handful of computers to manage
billed annually ($3,588/yr)
- Computers and servers we watch: Up to 25
- Locations (office, cloud, or data centre): 1
- Software included: Core Platform
- Uptime guarantee — miss it, you get money back: 99.5%
- When support is available: Email only (Mon–Fri)
- How fast we respond to emergencies: Next business day
- Ready-made connections to popular tools: 25+
- Your own account manager: Not included
- Engineer who knows your systems personally: Not included
- Custom reports for your auditors: Not included
Foundation
Good for small businesses managing one location
billed annually ($9,600/yr)
- Computers and servers we watch: Up to 100
- Locations (office, cloud, or data centre): 1
- Software included: Core Platform
- Uptime guarantee — miss it, you get money back: 99.9%
- When support is available: Business hours (Mon–Fri)
- How fast we respond to emergencies: 8 hours
- Ready-made connections to popular tools: 50+
- Your own account manager: Not included
- Engineer who knows your systems personally: Not included
- Custom reports for your auditors: Not included
Business
For growing companies with a few locations and more systems to manage
billed annually ($15,588/yr)
- Computers and servers we watch: Up to 250
- Locations (office, cloud, or data centre): Up to 3
- Software included: Core Platform + 1 add-on
- Uptime guarantee — miss it, you get money back: 99.9%
- When support is available: Business hours + weekend emergencies
- How fast we respond to emergencies: 4 hours
- Ready-made connections to popular tools: 50+
- Your own account manager: Yes
- Engineer who knows your systems personally: Not included
- Custom reports for your auditors: Not included
Professional
For companies running across multiple offices or cloud regions
billed annually ($26,388/yr)
- Computers and servers we watch: Up to 500
- Locations (office, cloud, or data centre): Up to 5
- Software included: Core Platform + 1 add-on
- Uptime guarantee — miss it, you get money back: 99.95%
- When support is available: 24/5 (Mon–Fri, around the clock)
- How fast we respond to emergencies: 4 hours
- Ready-made connections to popular tools: 50+
- Your own account manager: Yes
- Engineer who knows your systems personally: Not included
- Custom reports for your auditors: Not included
Enterprise
For large companies that cannot afford any downtime
billed annually ($65,988/yr)
- Computers and servers we watch: Up to 2,500
- Locations (office, cloud, or data centre): Unlimited
- Software included: Everything — full suite, no extras to buy
- Uptime guarantee — miss it, you get money back: 99.99%
- When support is available: 24/7 — around the clock, every day
- How fast we respond to emergencies: 1 hour
- Ready-made connections to popular tools: 50+
- Your own account manager: Yes
- Engineer who knows your systems personally: Not included
- Custom reports for your auditors: Yes
Enterprise Plus
For large global companies where every minute of downtime costs real money
quoted to fit your exact environment — no surprises
- Computers and servers we watch: Unlimited
- Locations (office, cloud, or data centre): All 47 regions
- Software included: Everything — full suite, no extras to buy
- Uptime guarantee — miss it, you get money back: 99.995%
- When support is available: 24/7 + engineers who know your name
- How fast we respond to emergencies: 15 minutes
- Ready-made connections to popular tools: 50+ and custom-built
- Your own account manager: Yes
- Engineer who knows your systems personally: Yes
- Custom reports for your auditors: Yes
Discounts: 8% off for 2-year agreements · 14% off for 3-year agreements · 20% off for registered non-profits and Canadian public sector organizations
Individual help
Not a business? We help individuals too.
Whether you need a one-time fix, ongoing support, or help with a specific project — we keep it simple and affordable. Tell us what you need and we will work with you on the price.
Hourly Help
One-off help — something is broken, you need a second opinion, or you want someone to set something up
2-hour minimum · billed after the session
- Remote troubleshooting and fixes
- Device setup and configuration
- Home or small office network setup
- Software installation and advice
- Security checkup for your devices
Monthly Support
Ongoing help — someone to call when things go wrong, at a flat monthly rate
includes 5 hrs of remote support · extra hours at $65/hr
- 5 hours of remote support per month
- Email and chat, response within a few hours
- Priority booking over one-off clients
- Monthly security check of your devices
- Carry forward unused hours (up to 2hrs)
Custom Project
You have something specific in mind — tell us what it is and we'll quote it
quoted before we start — no surprises
- Home network design and installation
- Personal website or portfolio build
- Small business tech setup
- Data migration and backup setup
- Anything else — just ask
Not sure which option fits? Just reach out and describe what you need — we will suggest the right approach and give you a fair price.
Add-on software
Extra software you can add to any plan
These are optional extras on Foundation and Professional plans. On Enterprise and Enterprise Plus, they are all included for free.
Analytics Suite
See all your data in real time. Dashboards, reports, and alerts — for every team from engineers to executives.
Essentials
Up to 200 GB of data per day
+$299/mo
Advanced
Up to 1 TB of data per day
+$599/mo
Unlimited
No data limits
Custom
Free on Enterprise and Enterprise Plus.
Learn moreSecurity Center
We watch your systems 24/7 for threats, automatically block attacks, and make sure you stay compliant.
Essentials
Up to 500 devices
+$249/mo
Advanced
Up to 2,000 devices
+$499/mo
Enterprise
Unlimited devices
Custom
Free on Enterprise and Enterprise Plus.
Learn moreAutomation Engine
Stop doing repetitive work manually. Set up automated workflows — no coding required — using 200+ pre-built integrations.
Starter
50,000 automated tasks per month
+$149/mo
Growth
250,000 automated tasks per month
+$349/mo
Unlimited
No task limits
+$549/mo
Free on Enterprise and Enterprise Plus.
Learn moreOne-time projects
Pay once. Get a specific thing done.
These are fixed-price projects with a defined scope. You know exactly what you are paying for before we start. We put it all in writing.
Health Checks & Audits
We review your current setup and tell you exactly what's working, what's at risk, and what to fix first. Fixed price, delivered in writing.
| What we do | Price (USD) |
|---|---|
| Infrastructure Health Check | $1,900 |
| Security Audit | $2,900 – $4,200 |
| Full Infrastructure Assessment | $6,900 |
| Architecture Review | $2,400 |
Compliance Certification Prep
We get your company ready to pass security and privacy certifications. We handle the documentation, evidence collection, and gap fixes.
| What we do | Price (USD) |
|---|---|
| SOC 2 Type II (security audit standard for SaaS companies) | $5,900 |
| ISO 27001 (international security management standard) | $4,800 |
| PCI DSS (required if you process credit cards) | $4,200 |
| HIPAA (required if you handle health data in the US) | $3,900 |
| FedRAMP High (required to sell to US federal government) | from $12,900 |
| Strategy Consulting (custom compliance roadmap) | from $3,500 |
Build Projects
We build something specific for you — a new system, a security setup, or an automation platform. Scoped and quoted before we start.
| What we do | Price (USD) |
|---|---|
| Cloud Migration (moving your apps and data to the cloud — fully managed) | from $9,900 |
| Identity & Access Management (who can log into what, and how) | from $3,400 |
| DevOps Platform (automated software delivery pipeline) | from $4,400 |
| Data Governance Program (rules for how your data is used and stored) | from $5,900 |
| Network Redesign (private networks + zero-trust security model) | from $3,900 |
| Disaster Recovery Plan + First Test (backup and restore procedures) | from $2,900 |
| Staff Training Program (custom curriculum for your team) | from $1,500 |
Every project starts with a written scope of work — deliverables, timeline, and acceptance criteria — before we charge anything. Travel for on-site work is billed at cost.
Monthly management services
We run it for you every month — starting at $449/mo
These are separate from your software plan. You can add any to an existing plan, or use them on their own. Month-to-month after an initial 3-month commitment. Bundle any of these with a software plan and get 12% off.
Managed Infrastructure
We monitor your servers around the clock, fix issues before they become problems, apply updates, and plan for growth. Think of us as your infrastructure team.
from $549/mo
Up to 50 servers — grows with you
Managed Network
We keep your private networks and internet connections healthy — watching performance, making changes, and fixing problems.
from $499/mo
Up to 10 office or data centre locations
Cloud Cost Management
We find where you're wasting money in the cloud, negotiate better rates, and send you a clear monthly report.
from $449/mo
Or 15% of the money we save you — whichever is more
Login & Access Control
We manage who has access to what — setting up new staff, removing access when people leave, running regular checks, and keeping admin accounts locked down tight.
from $649/mo
Up to 500 user accounts
Data Organisation & Compliance
We keep your data records up to date, make sure data is deleted when it should be, generate evidence when you're audited, and support your compliance reviews.
from $749/mo
Up to 20 data sources
Backup & Disaster Recovery
We test your backups to make sure they actually work, run annual recovery tests, update your recovery plans, and do quarterly readiness checks.
from $449/mo
Your most important systems and data
Software Delivery Management
A dedicated engineer manages the pipeline that tests and delivers your software updates automatically — including on-call coverage if something breaks.
from $1,149/mo
1 dedicated engineer + all tooling
Ongoing Compliance Monitoring
We check every month that your security controls are working, collect the evidence auditors need, review your suppliers, and help you renew your certification each year.
from $599/mo
One compliance standard · multi-standard packages available
All management services are month-to-month after the first 3 months. 30 days notice to cancel.
Plan comparison
Side-by-side: what you get on each plan
| What you get | Starter | Foundation | Business | Professional | Enterprise | Enterprise Plus |
|---|---|---|---|---|---|---|
| How big your business can be | ||||||
| Computers and servers we watch | Up to 25 | Up to 100 | Up to 250 | Up to 500 | Up to 2,500 | Unlimited |
| Number of locations | 1 | 1 | Up to 3 | Up to 5 | Unlimited | All 47 regions |
| Cloud services (Amazon, Microsoft, Google) | ||||||
| Servers in your office or data centre | ||||||
| Remote and branch sites | ||||||
| What software is included | ||||||
| Core Platform (main management dashboard) | ||||||
| Analytics Suite (see all your data in one place) | add-on from +$299/mo | add-on from +$299/mo | add-on from +$299/mo | add-on from +$299/mo | Free — included | Free — included |
| Security Center (we watch for threats 24/7) | add-on from +$249/mo | add-on from +$249/mo | add-on from +$249/mo | add-on from +$249/mo | Free — included | Free — included |
| Automation Engine (automated tasks, no coding needed) | add-on from +$149/mo | add-on from +$149/mo | add-on from +$149/mo | add-on from +$149/mo | Free — included | Free — included |
| How we help and what we guarantee | ||||||
| Uptime guarantee (miss it → you get money back) | 99.5% | 99.9% | 99.9% | 99.95% | 99.99% | 99.995% |
| When support is available | Email (Mon–Fri) | Business hours | Business hours + weekends for emergencies | 24/5 (Mon–Fri) | 24/7 | 24/7 + engineers know you |
| How fast we respond to emergencies | Next business day | 8 hours | 4 hours | 4 hours | 1 hour | 15 minutes |
| Your own account manager | ||||||
| Engineer assigned to your account personally | ||||||
| Quarterly review call | ||||||
| Security and audit features | ||||||
| How long we keep your security logs | 30 days | 90 days | 6 months | 1 year | 3 years | Unlimited |
| Custom reports for your auditors | ||||||
| SOC 2 Type II certified (our systems are independently audited) | ||||||
| All prices USD · annual billing | $299/mo | $799/mo | $1,299/mo | $2,199/mo | $5,499/mo | Custom |
Full transparency
Everything you agree to — spelled out clearly
No small print. Here is exactly what happens with setup fees, what we guarantee, what happens if we miss it, what is not covered, and how to cancel.
Common questions
Things people usually ask before signing up
Not sure which option fits your situation?
Tell us how many systems you have, what locations you run, and what's keeping you up at night. We'll come back with an honest recommendation and a real number.